About CARE
The California Alternate Rates for Energy (CARE) program is a monthly discount of 20 percent or more on gas and electricity.

See if you qualify based on:
Your income, or
Your enrollment in one of the qualifying public assistance programs
important notice Note: CARE and FERA share one application. If you do not qualify for CARE, we will check to see if you qualify for FERA. Learn more about FERA. In addition, other financial assistance resources and support are available.

CLICK THE LINK BELOW TO BE DIRECTED TO THE CARE/FERA APPLICATION
https://energyinsight.pge.com/carefera
or Download the paper version by clicking below:
care-fera-application

Eligibility

To qualify for CARE:
The PG&E bill must be in your name.
If you’re a sub-metered tenant, you must have the landlord’s energy bill in your name.
You must live at the address to which the discount applies.
Another person (besides your spouse) can’t claim you as a dependent on an income tax return.
You must not share an energy meter with another home.
You must account for all sources of qualifying household income.
This combined household income must meet the program income guidelines.
You must enroll in qualifying public assistance programs.
After you enroll, you may need to provide proof of qualifying household income.
You may also be required to participate in the Energy Savings Assistance program.
Your monthly electric usage must not exceed six times the Tier 1 allowance.
Tier 1 is the lowest priced rate tier within PG&E’s standard Tiered Base Plan.
You must renew your eligibility every two years.
If you’re on a fixed income, you must renew your eligibility every four years.
You must notify PG&E if your household no longer qualifies for the CARE discount.

To qualify through other public assistance programs:
You or someone in your household must take part in any of the following public assistance programs:

Low Income Home Energy Assistance Program (LIHEAP)
Women, Infants, and Children (WIC)
CalFresh/SNAP (Food Stamps)
CalWORKs (TANF) or Tribal TANF
Head Start Income Eligible (Tribal Only)
Supplemental Security Income (SSI)
Medi-Cal for Families (Healthy Families A & B)
National School Lunch Program (NSLP)
Bureau of Indian Affairs General Assistance
Medicaid/Medi-Cal (under age 65)
Medicaid/Medi-Cal (age 65 and over)

Household income guidelines
Your eligibility is based on your household income. To calculate your household income:

Add all household members’ incomes from all eligible sources for your total gross annual household income.
Compare your total combined gross annual household income against the income guidelines table.
important notice Note: Your household must be at or below the amounts shown in the income guidelines table.

Household income includes all taxable and nontaxable revenues from all people living in the home. It includes, but is not limited to:
Wages
Salaries
Interest and dividends
Spousal and child support payments
Public assistance payments
Social Security and pensions
Housing and military subsidies
Rental income
Self-employment income
All employment-related, non-cash income